ECommerce Business Navigation & Operation Project Leader
11 Сентября 2013, в 08:34, в
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The purpose of the job is to coordinate, implement and manage the financial and operational processes which are required to establish and operate an eCommerce/multichannel operation based on the global BNOM guidelines for eCommerce and adapted for the Russia Retail organization.
Setting up financial reports such as profit and loss, forecasting, scenario planning, total cost, returns for eCommerce/multichannel retailing.
Development of a fraud awareness and prevention system for the eCommerce/multichannel unit in the country based on the Global BNOM guidelines for eCommerce/multichannel.
Development of a communication strategy (follow up) between eCommerce/multichannel unit and other connected teams (Sales, Logistics, Distribution, Transport)
Development of an easy online buying process that makes it simpler and convenient for customers to make purchases at all times on the online shop and encourage repeat visits.
Negotiation of cost-effective contracts connected to the units internal needs using the tools and competence provided by IKEA Indirect Materials & Services (IMS). This needs to be done with consideration for the environmental impact.
Development of legal responsibility for ASR/Administration, rules and guidelines, local routines and external regulations (eg. consumer regulations, compliance, etc.) in co-operation with the central legal department.
Responsibility for accurate administration in accordance with the legal framework in the country and the IKEA financial rules connected to cash administration, accounting and fraud prevention.
Ensuring that the unit is aligned with IKEA standards and has the appropriate and approved tools in place to maximise productivity and efficiency.
Establishment of operational service level agreements and work closely with the operations teams and IT.
Defining the department structure based on global input incl. job description of the team members.
Coordination of business plan process for eCommerce/multichannel and translate business plan into figures.
PREVIOUS EXPERIENCE AND SKILLS:
Experience of retail and/or home furnishing.
Experience of working at management level in Business Navigation&Operation
Experience in eCommerce.
Experience in creating and implementing long-term strategic plans, business plans, setting budgets and following up goals.
Proven record of consistently meeting agreed budgets, goals and deadlines and working on plans.
Good leadership skills.
Good project management Skills.
Good communication and negotiation skills.
Computer skills and high proficiency in Microsoft Office applications.